Secure Email

Compliance-Ready Encrypted Email Made Easy

Secure Email makes Salesforce email encryption effortless. Send and receive HIPAA-compliant, encrypted email, powered by Paubox, without portals, plug-ins, or extra steps, giving you seamless email compliance, reliable protection, and the most secure email experience for teams handling sensitive or regulated information every day.

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Send Sensitive Emails Without Stress

With Secure Email, you don’t have to think twice before hitting “send.” Everything leaves your system fully protected with built-in email encryption, so even PHI or financial data stays safe. No portals, no plugins, just simple encrypted email that feels like regular email but with real peace of mind.

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End-to-end secure email with automatic encryption, powered by Paubox

Supports HIPAA and HITRUST compliance while protecting sensitive email communications

Works quietly in the background, no extra steps

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Real-Time Visibility That Makes Compliance Easy

You shouldn’t have to guess whether a secure message arrived, failed, or fell back to a portal. Secure Email tracks everything including delivery method, encryption type, access method, timestamps, & inbound replies, and keeps it tied to the right record. It’s email compliance without spreadsheets, digging, or stress during audits.

Full API request logging + Paubox KMS audit trails

Delivery, encryption, and failure status synced in real time

Threaded conversations mapped automatically

Automation That Handles Sensitive Communication for You

Instead of manually sending secure messages every time PHI or critical documents are generated, Secure Email automates everything. Flows, Apex, triggers, and Process Builder all work with encrypted email, so your team never has to babysit compliance tasks.

Auto-send based on status changes or new PHI uploads

Reminder sequences for unopened secure emails

Custom logic for bulk sending or high-volume workflows

Enterprise-Grade Encryption Without Enterprise Complexity

You get the strongest encryption standards, such as TLS 1.3+, AES-256, MFA, OTP access, without deploying new software, plugins, or mail gateways. Secure Email works behind the scenes while keeping you aligned with the strictest Salesforce email security compliance requirements.

End-to-end encryption for emails + attachments

No data retention, never stores message content

Ideal for healthcare, finance, insurance, gov, and legal teams

Built for Large Teams and Heavy Workflows

Whether you manage multiple domains, work across several business units, or handle thousands of encrypted messages daily, Secure Email scales effortlessly. You can configure tenants, domain-level rules, and templates without breaking existing systems, making it the most flexible email encryption software you’ll use.

Supports multi-domain, multi-credential setups

Bulk secure email sending with dynamic templates

Reliable high-volume throughput and fail-safe routing

Numbers That Show the Difference

43% Faster Secure Message Handling

Teams cut nearly half the time spent on sensitive emails because Secure Email removes portals, plugins, delays, and permission issues from daily workflows.

62% Fewer Compliance Exceptions Logged

With automatic encryption and complete audit trails, compliance teams report dramatically fewer gaps, missing records, & misrouted PHI emails during routine reviews.

34% Drop in IT Support Tickets

No plugins, no extensions, no password resets. Secure Email reduces technical friction, cutting a noticeable share of email-related support requests.

51% Increase in Recipient Engagement

Since encrypted email opens like normal email, more recipients actually read and respond, boosting timely communication for PHI and critical updates.

More Reasons Teams Switch to Secure Email

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Deploys Easily Across Complex Org Setups

Secure Email works smoothly even in multi-org, multi-domain, or multi-department environments, making enterprise rollout painless without needing special IT projects.

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Maintains Your Brand Reputation on Every Message

Your encrypted email still shows your real domain, helping you avoid “unknown sender” warnings and keeping trust high for patients, clients, and partners.

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Built-In KMS for Key Control and Governance

Paubox KMS gives you deeper oversight of encryption keys, helpful for internal security teams that need serious governance, rotation controls, and audit visibility.

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Reliable Delivery Even With Weak Recipient Security

When a recipient’s server can’t support secure delivery, Secure Email automatically shifts to a fallback method, so sensitive messages never fail or disappear silently.

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No Extra Inbox or Portal for Your Team to Manage

Employees don’t juggle a second inbox or external dashboard. Everything, sending, receiving, replying, happens inside the flow they already use.

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Built for High-Volume Compliance Workflows

Whether it's thousands of PHI emails, insurance updates, or client notices, Secure Email keeps performance steady and predictable without slowing down.

Deploys Easily Across Complex Org Setups

Secure Email works smoothly even in multi-org, multi-domain, or multi-department environments, making enterprise rollout painless without needing special IT projects.

Reliable Delivery Even With Weak Recipient Security

When a recipient’s server can’t support secure delivery, Secure Email automatically shifts to a fallback method, so sensitive messages never fail or disappear silently.

Maintains Your Brand Reputation on Every Message

Your encrypted email still shows your real domain, helping you avoid “unknown sender” warnings and keeping trust high for patients, clients, and partners.

No Extra Inbox or Portal for Your Team to Manage

Employees don’t juggle a second inbox or external dashboard. Everything, sending, receiving, replying, happens inside the flow they already use.

Built-In KMS for Key Control and Governance

Paubox KMS gives you deeper oversight of encryption keys, helpful for internal security teams that need serious governance, rotation controls, and audit visibility.

Built for High-Volume Compliance Workflows

Whether it's thousands of PHI emails, insurance updates, or client notices, Secure Email keeps performance steady and predictable without slowing down.

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Frequently Asked Questions

Is the email encryption HIPAA compliant?

Yes. Secure Email for Salesforce is built on Paubox's HIPAA compliant email encryption software which ensures end to end security for all deliveries. Salesforce email security compliance is achieved via encrypted delivery, detailed audit trails, and data integrity validations.

How quickly are encrypted emails delivered?

Encrypted emails are delivered in real time, typically within seconds. With Salesforce email encryption, messages are transmitted using secure TLS protocols to ensure instant and safe delivery without compromising compliance.

Can I track email delivery status?

Yes, Secure Email allows you to monitor the full lifecycle of every message sent from Salesforce. Delivery confirmations, open events and receipts are available immediately from the Salesforce record.

Does it work with existing Salesforce workflows?

Absolutely. Secure Email can be seamlessly integrated into Salesforce automation flows, triggers, process builder, and Apex. You can utilize triggering requirements for secure emails against record changes, approvals or form submissions.

What types of attachments are supported?

Secure Email supports virtually all file types including PDFs, images, and office documents. All attachments are natively encrypted, scanned and securely stored thus guaranteeing email compliance and confidentiality.

- Attach any file size or type
- Encrypt in transit as well as at rest using the patented encryption of Paubox
- Ideal for regulated and compliance industries like healthcare, finance, and legal