“SMS & eFax Guru” helps you in sending and receiving SMS & eFax directly in Salesforce from any Standard and Custom object. This application lets you have Conversational SMS, Automated SMS, Bulk SMS and eFax.
It is the most innovative and user-friendly application to increase your productivity and customer satisfaction.
Conversational SMS allows your recipient to respond to your SMS and supports features like Dynamic Templates, Incoming Alerts, MMS, SMS Inbox, SMS Opt-out, Dark hour, Delivery Receipt.
Bulk SMS is used to send the SMS to multiple recipients at once. You can send personalized SMS with dynamic templates from any standard or custom object list view as well as from campaigns.
Automate SMS using process builders, flows and apex triggers. You can easily customize the SMS workflow and configure automated responses according to your business requirements.
eFax is used to send and receive fax and supports features like delivery receipt, incoming alerts, file of all formats and size.
Easily customizable dynamic SMS templates to suit your business needs.
Respond to messages without navigating to the records and you can filter SMS conversations based on the user.
Engage with customers by sending automated SMS and replies based on specific keywords and triggers.
Port full number or just the texting line to our app while keeping the calling line where it is. Also works on landline numbers that never had the SMS capability.
Allows recipients to unsubscribe or re-subscribe receiving SMS from the sender.
Send SMS directly from Salesforce1 Mobile App. No separate application required.
Track sent and received SMS & eFax in real-time from fully customizable Dashboard
Whether it is sending a personalized SMS, dynamic templates or receiving MMS it is all easy!
SMS & eFax will be stored inside Salesforce and will be related to parent object.
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Yes, we provide a free 30 day trial.
Trigger SMS Bot by keywords means that SMS can be triggered based on the customer’s responses and a flow can be created. You can use SMS Bot in multiple scenarios like sending highly customized surveys, feedbacks, polls, pre-qualifying leads and capturing new leads etc.
There are no word limits. The character limit for a single SMS message is 3000 characters.
SMS Opt-out allows recipient to unsubscribe receiving SMS from the sender with the help of keywords like STOP.
Dark hour is a feature when enabled, no automated SMS will go out during selected time slot.
Yes, we support long messages upto 3000 characters through SMS. Most modern phones and networks support message concatenation: they split large messages into individual SMS messages (called "segments") and then re-create the large message at the receiving end.